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Versichere Deinen Urlaub!

Only by booking directly with us on our site, with an additional cost of 25€, you can activate BeSafe Rate insurance that protects you and your loved ones from unforeseen events by guaranteeing refund from a minimum of 85% up to 100% in case of cancellation and assistance during your stay for all the reasons provided for in the Insurance coverage policy.

The insurance coverage included is valid for all participants in the stay from the time of booking to the check-out.

The full amount paid will be insured, whether it be a deposit, or the balance of the entire stay.

 

The rate is special for travels with peace of mind, with an added value for you and your loved ones!

UNFORSEEN EVENTS

Among the unexpected events for the cancellation and refund of the trip there are:

  • illness
  • injury
  • hospitalization
  • natural disasters
  • Professional impediments (cancellation or changes to holidays, redundancy, new hiring)
  • COVID-19 / Pandemic / Quarantine (read below).

Other than the cancellation insurance, from the day of check-in to the day of check-out, the following guarantees are included:

  • healthcare during your stay
  • luggage coverage
  • theft
  • refund of the stay in case of early departure due to real problems
  • roadside assistance

For the insurance coverage policy: click here

COVID

With reference to the cancellation for Covid-19, the cases valid for the request for refund of the prepaid amount are as follows:


e) a pandemic that affects the Insured, one of his Relative (as defined in the glossary) or a Travelling Companion (as defined in the glossary);

f) quarantine which involves the fiduciary or supervised isolation of the Insured or a Travelling Companion (as defined in the glossary).


N.B. in the event of a lockdown (concerning the area of the accommodation facility and/or the impossibility of the guest to leave their city/region/country, etc.), being a category of state of emergency dictated by the government, these cases fall between exclusions due to "force majeure". It is therefore not possible to obtain refunds by submitting a request with these reasons to the partner insurance company.


However, it is still possible to change the dates of your stay without losing any insurance coverage.

HOW TO BOOK

During the booking phase, after selecting the dates and choosing the apartment, remember to add to the Services the travel insurance of BeSafe Rate for only 25€.

At the end of the booking you will receive an automatic confirmation email with a summary of the costs and the amount to be paid (deposit or total balance).

The Besafe Rate travel insurance will be activated only after we have received the amount agreed at the time of booking.

You will also receive an email confirmation from the Besafe Rate with the details of the insurance subscribed and the link where you can add all the components of your trip.

Accessibility
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Accessibility Information

Together with our selected providers, we are committed to ensuring that our services are accessible to people with disabilities. We devote significant resources to ensure that our website and room booking pages are easier to use and more accessible for individuals with disabilities, based on the strong belief that everyone has the right to live with dignity, equality, comfort, and independence.

Along with our partners, we continuously strive to improve the accessibility of our website and the pages for booking rooms and/or purchasing additional products and services related to the stay. We firmly believe it is our collective moral obligation to allow seamless, accessible, and unhindered use, even for those of us with disabilities.

In our ongoing efforts to improve and consistently address accessibility issues, we regularly scan all web pages using accessibility scanners provided by third-party commercial partners to identify and fix any potential accessibility barriers on our site. Despite our efforts to make all our web pages and content fully accessible, some content may not yet have been fully adapted to the strictest accessibility standards. This may be due to not having yet found or implemented the most appropriate technological solution.

Compliance Status

This website and the room booking pages are partially compliant with the technical standard for websites and mobile applications UNI CEI EN 301549, and with the “AA” accessibility level required by the Web Content Accessibility Guidelines (WCAG) 2.1.
In particular, the compliance level of this website is constantly monitored through the tools provided by:
https://mauve.isti.cnr.it/
https://pagespeed.web.dev/

Non-accessible Content

Despite our efforts to ensure the accessibility of the website and booking pages, we are aware of some limitations we are working to resolve. Below is a description of the known limitations. Please contact us if you encounter an issue not listed below.

  • Image text alternatives: Some images do not have meaningful text alternatives for users.
  • Reading order: Due to the modular structure of some pages, the reading order of elements may not match their visual order.
  • Focus contrast: In some cases, when elements receive focus, there may be insufficient contrast between text color and background.
  • Keyboard operability: Some components cannot be operated using only a keyboard.
  • Animated content: Some pages contain animated content that cannot be paused or hidden.
  • Focus visibility: In some pages, the element with active focus is not visually identifiable.
  • Language accessibility: Some elements display text or accessible names only in certain languages.
  • Assistive technology: Assistive technologies may not always correctly announce messages.

Last Updated

This page on accessibility was last updated on June 25, 2025.